by Jen Meldrum | Feb 11, 2026 | Emotional Intelligence, Personal Development
Why Feedback Under Pressure Fails (And How Organisations Can Help Leaders Do It Better) Feedback is one of the most powerful drivers of performance and engagement, yet it’s also one of the most inconsistent. Most leaders know what good feedback looks like. The...
by Jen Meldrum | Feb 2, 2026 | Emotional Intelligence, Personal Development
Making Emotional Intelligence Measurable: Why EQ-i 2.0 Certification Matters for Organisations Many organisations recognise that Emotional Intelligence (EI) drives engagement, performance and leadership effectiveness. The challenge isn’t believing in EI, it’s...
by Jen Meldrum | Oct 22, 2025 | Emotional Intelligence
The uncomfortable truth about emotional intelligence Recently, in a coaching conversation, someone told me quite openly that they wanted to use their emotional expression to get what they wanted — even if that meant harnessing and displaying feelings they did not...
by Jen Meldrum | Jul 16, 2025 | Emotional Intelligence
Why Empathy Matters (and Why It’s Harder Than You Think) Written by Kirsty McWilliam A friend of ours lost someone recently. It was sudden, devastating, and left all of us fumbling for the right words. I noticed how easy it was to slip into “I” statements —...
by Jen Meldrum | Jun 26, 2025 | Emotional Intelligence, Executive Coaching
Artificial Intelligence vs Emotional Intelligence Artificial intelligence is no longer science fiction. It’s writing emails, suggesting what we should say next, even composing music and creating art. In many fields, it’s transforming how we work, think, and...
by Jen Meldrum | Jun 24, 2025 | Emotional Intelligence, Personal Development
How coaches use the EQ-i 2.0 to deepen impact and accelerate insight. In coaching, moments of true insight often emerge when clients see themselves more clearly — emotionally, cognitively, and relationally. The EQ-i 2.0 can be a powerful tool in this process,...
