by Jen Meldrum | Feb 2, 2026 | Emotional Intelligence, Personal Development
Making Emotional Intelligence Measurable: Why EQ-i 2.0 Certification Matters for Organisations We often hear leaders say, “I know EI is important, but how do I actually use it across my organisation?” Emotional Intelligence (EI) is a proven driver of...
by Jen Meldrum | Jan 27, 2026 | Diary of a First Year Coach
Shouldn’t My Manager Be Telling Me? Written by Jen Meldrum Sometimes the hardest part of coaching isn’t finding the right question, it’s staying the course when the client feels stuck. One coachee came to coaching wanting to “develop” in her role. On the...
by Jen Meldrum | Jan 7, 2026 | Diary of a First Year Coach
Getting Stuck at Goal Setting Session 1. My first ever coachee. The start felt smooth, until we hit the goal. The first session had been going really well. We’d gone through the Wheel, explored her focus areas, talked about her vision, what she wanted life to...
by Jen Meldrum | Oct 22, 2025 | Emotional Intelligence
The uncomfortable truth about emotional intelligence Recently, in a coaching conversation, someone told me quite openly that they wanted to use their emotional expression to get what they wanted — even if that meant harnessing and displaying feelings they did not...
by Jen Meldrum | Jul 16, 2025 | Emotional Intelligence
Why Empathy Matters (and Why It’s Harder Than You Think) Written by Kirsty McWilliam A friend of ours lost someone recently. It was sudden, devastating, and left all of us fumbling for the right words. I noticed how easy it was to slip into “I” statements —...
